Company Health Scores

Project Overview

At Motivosity, I served as the backend engineer for a Company Health Score project, collaborating closely with a project manager and frontend developer. This initiative aimed to enhance our internal tool by adding a health score to each customer, derived from a diverse set of metrics evaluating their product usage. Using Java, I implemented scheduled jobs running SQL queries, including historical data, to generate a trend graph for the health score each month. The frontend, powered by AngularJS, provided an intuitive interface for our employees. The outcome enables our customer success team to swiftly assess a company's status, proactively engage with those at potential risk, and gain valuable insights into product usage metrics for optimal customer satisfaction.

Tech Overview

As the backend engineer for Motivosity's Health Score project, I leveraged Java to implement API endpoints and execute intricate calculations for accurate health score generation and weighting. Collaborating with a frontend developer, we integrated AngularJS to craft the user interface. The implementation of SQL allowed for the execution of queries encompassing various metrics, including historical data, to generate insightful trend graphs. This comprehensive technical approach not only facilitated a deeper understanding of customer satisfaction metrics but also empowered our customer success team with quick assessments of company status, enabling proactive outreach.

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